Account Section Guide

Here in your account section, you will be able to find all information pertaining to your account. The guide below will take you through your account section and show you how to find what you are looking for.

Profile

This section gives a simple overview of all the components of your account and how to navigate your way to them. Included information include:

- Cash balance

- Bonus balance

- Cashback balance

Settings

This section includes basic personal information such as your username, email and address. In this section you can update your:

- Address

- Mobile number

- Password

- Promo preference settings

Limits

In keeping with our responsible gaming policies, we allow players the option of setting deposit limits and various other exclusion options. Here, you have full control over setting the limits on your account. Please keep in mind that a 7 day cool-off period will be required before any changes can take effect.

Documents (Account Verification)

In this section, you can see and upload the account verification documents required for the activation of your account. Once these documents have been uploaded, they will be verified manually by our highly trained Payments and Security team. Once uploaded, the status of the documents will read ‘pending’. Once approved, however, they will read ‘approved’. Please go to the account verification page for more information.

History

In this section, you can see all information pertaining to your account history including:

- Transactions

- Cashback tracking

- Bonuses

- Gameplay

Bonuses

At Wins88 Casino, it’s possible to have multiple bonuses active simultaneously which are queued in your account. In this section, you can view all relevant info pertaining to your bonuses, the information for which is divided into the following three categories:

- Current Active Bonus (active bonus currently in use)

- Queued Bonuses (bonuses that are next in line and will take effect after the current active bonuses end)

- Claimable Bonuses (bonuses that are available for you to claim but are not active)